Deluxe Commercial Unit Series Truck Caps Overall 3.0 of 5 Fit: 2.0 of 5 Finish: 0.5 of 5 Function: 2.0 of 5 Performance: 1.5 of 5   Poor Service and Parts Availability DCU Series : Dodge Ram October 05, 2022    Posted by: Greg My experience with ARE customer dis-service is enough to put me off buying another of these shells. I tried to work out a solution to a latch handle failure by contacting first a dealer, then the OEM latch manufacturer, then ARE directly. No one was willing to help. They did send me a replacement latch handle for $85 but when I pointed out that my existing lock cylinder would not work with the current design and that was unacceptable, they said too bad. Then I asked to purchase just the T Handle to replace the broken component, same answer. The dealer did make me whole with an appropriate discount, thank you very much. He did say that this is a common scenario with ARE not caring to ensure the service parts are available and not showing any willingness or flexibility when it comes to after the sale customer satisfaction. I will shop elsewhere for my next purchase for my fleet. 32767 Found This Review Helpful I Found This Review Helpful [ Read all Greg's Reviews ] Overall 3.0 of 5 Fit: 4.0 of 5 Finish: 4.5 of 5 Function: 1.0 of 5 Performance: 3.2 of 5   Good product, wish it didn’t leak when it rains! DCU Series : Dodge Ram May 13, 2021    Posted by: I have had this cap for 6 months and I use it everyday. Fit and finish are good. Electronic locks are awesome they have worked flawlessly. Only criticism I have is the doors on both side leaked from day one. Had to return to the dealer to have it sealed three times. After that the cap seemed dry. As of recently the front wall near the cab of the truck has been leaking. Not sure if it is from wind driven rain or just leaking from rain fall. In my opinion the point of a cap or topper is to keep things dry. Was a quite disappointed with all the water leaks for the price. Especially when one of them was from a screw that was installed and then removed at the factory leaving a hole. 32767 Found This Review Helpful I Found This Review Helpful [ Read all 's Reviews ] Overall 4.0 of 5 Fit: 4.0 of 5 Finish: 2.0 of 5 Function: 4.5 of 5 Performance: 3.5 of 5   ARE DCU DCU Series : Toyota Tacoma April 25, 2021    Posted by: Overall I am very pleased with my ARE DCU commercial truck cap. The service through the dealer was great, they got the color match perfectly and overall it seems good quality and that it will last a very long while. There are some minor parts in the craftsmanship that I am a little disappointed in though. Some of the welds are extremely sloppy looking and leave alot of very sharp edges, and some of the seal / caulking lines are very messy and seem innefective in some joints. Again, overall I am very pleased with the product. But there are some details that I think may have been overlooked in quality control. 32767 Found This Review Helpful I Found This Review Helpful [ Read all 's Reviews ] Previous 6 of 155 Reviews Next [ Back To Reviews Main ]